Refund Policy

1. Overview

At NexaBill, we strive to provide high-quality billing and business management services. This Refund Policy outlines the conditions under which refunds may be granted.

2. Eligibility for Refund

• Refund requests must be made within the eligible period
• Applicable only for paid subscriptions
• Service must not be heavily used or misused

3. Refund Timeframe

If your refund request is approved, the amount will be processed within 7 to 10 business days to your original payment method.

4. Non-Refundable Cases

• Partial usage of subscription period
• Violation of terms or misuse
• Delay in request beyond eligible period
• Custom services or setup fees (if applicable)

5. Subscription Cancellation

You may cancel your subscription anytime. However, cancellation does not guarantee a refund unless eligible under this policy.

6. Processing Method

Refunds will be issued through the same payment method used during purchase. Processing time may vary depending on your bank or payment provider.

7. Delayed or Failed Refunds

If you have not received your refund within the expected timeframe, please check with your bank or payment provider first.

8. Changes to Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice.

9. Contact Us

For refund-related queries, contact us at:
Email: support@nexabill.com
Company: Nexaroot Technology India Pvt. Ltd.